Clients’ Feedback

Testimonials

The Sexual Assault Care Centre has received countless positive testimonials from clients over the years. Here is a small sampling, all reproduced with the clients’ permission.

SACC has helped me in ways that I never expected. They managed to help me pull through one of the most difficult times in my life. I feel a great sense of gratitude and emotional attachment to my case manager. I am now on a journey of healing, and I know I can be happy again.

AWARE understands and has eased a lot of my worries. It is with no exaggeration when I say that AWARE has given me some strength to move on. I have had a few breakdowns recently, but nothing I can’t handle.

My kids and I are finally experiencing long-awaited breakthroughs. This was only possible because of God’s grace, great love and protection, and the amazing, supportive, therapeutic, PTSD-coping life skills I learned at AWARE. We are so grateful for AWARE’s thorough support and guidance over the years. The case manager and counsellors were always patient, understanding and enlightening. I always left AWARE feeling much lighter, happier and more confident to face the uncertain future. I hope to remind AWARE that what you do is so important and saves lives. You restore broken, abused children and women to wellness.

[My case manager] has always expressed the readiness to listen and empathise, as well as to offer possible solutions in terms of the next steps to take. I’ve always appreciated that. She was very well informed and handled the case delicately, and was sensitive to things that could possibly be distressing… I would never have thought I’d face such a situation, and when it did happen, I was lucky enough not to have to deal with it and source for legal advice alone.

May I take this opportunity to highlight the clarity and precision in [the SACC lawyer’s] responses to my queries. He even clarified in depth when he noticed my doubt/body language. There were times I could not get my words right or thoughts straight, but he remained professional and calm throughout the session.

I sincerely hope AWARE can reach out and help more people who are as lost as I was when dealing with such a difficult situation.

It’s really been great to see your care and concern, which shines through every session. I’m sure those who come to you for help are touched by it!

Before I engaged with SACC, I was actually very apprehensive to take up counselling because I didn’t know if I was overdoing it… However, I am really glad that I took up this service! I realised that counselling is really more than just ‘confiding in a friend’ as the information and insights you provided me with were really professional. I have learnt ways to better cope with my emotions and also take charge of myself and my life, instead of letting myself wallow in self-pity all the time. Although recovery still feels like a distant goal to me, I feel that the counselling sessions have helped me see things in a different perspective, which is something I never really had before.

Just want to say a really big thank you to SACC and for your support, especially for staying back after your working hours to listen to my problem. Although I still do have flashbacks sometimes, I’m better able to control my emotions and can go about doing my daily activities as per normal. Really grateful for such a strong support system in our society.

I thought the world was full of evil people. These good people made me open my eyes, my heart. Thanks to AWARE and all the good people here.

I’ve spent years in agony because I could not tell anyone about the experience… when I found AWARE online, I saw it as a safe place for me to seek help because I believed the counsellors here would be experienced and sensitive to this issue. And indeed the team at AWARE is dedicated and supportive and they offered tremendous help, guiding me out of my negative thoughts, giving me affirmations and allowing me to understand that it is OK to be sad. It was a great self-discovery journey.

AWARE is like a lighthouse guiding the lost ships to safety at sea. Imagine being lost at sea in total darkness. All you feel is coldness and helplessness. Just before you give up, there comes the beam from the lighthouse and you see hope in the leading light.

Especially for people whose family members are busy and less available, this befriending service is an important moral support. I found the short pre-brief on what to expect before the meeting helpful for my mental preparedness too… Given the short response time between being notified of the prosecutor‘s meeting and the actual meeting day, I’m impressed by the professionalism of and efforts made by the staff involved to successfully arrange for befriending.

[My befriender] was very helpful and supportive. It really helped that she called me up prior to the interview to prep me. She is super knowledgeable and professional. Even though she is very well-versed about the legal procedures, at no point in time did she push me to make a decision that I did not want to.

SACC has been a safe space for me to open up about my feelings and experience. I want to thank [my case manager] for her patience and for teaching me about consent, which reaffirmed my experience. Her advice and input helped me understand my emotions and myself better, and it also gave me an explanation of the trauma I went through. She was also very supportive in the other hobbies which I picked up along the way and showed genuine interest in my growth and progress. Looking at my journey from before, the initial hopelessness and confusion has blossomed into hope and forgiveness and knowing things will get better. There is always a way out of this labyrinth, however long it takes.

We want your feedback too!

We strive for everyone in our community to receive the best possible support. We welcome feedback, good or bad, from people who have accessed Sexual Assault Care Centre services. Please provide your feedback to us using this form.