Safe. Free. Confidential.
The Sexual Assault Care Centre (SACC) at AWARE provides free services to survivors of all genders (including LGBTQ survivors) who have experienced sexual assault, helping them deal with their experiences and make decisions about their next steps.
Sexual assault (including rape) can be highly traumatic. It can take a long time to recover after such a crime. If you have been a victim of sexual assault, please know that it is not your fault.
Recovering can take time and courage, but no one has to go through this experience alone. We work to create a supportive environment, and to provide a safe place to seek help.
At SACC we take confidentiality very seriously. All conversations you have with us will be kept confidential. However, in certain situations (e.g. if we feel that you or another person is unsafe), we may have to let another party know some of your information. Read more about what to expect when you contact us, and our confidentiality policy, here.
SACC services are conducted in English only. If you are unable to speak English, or if you are referring someone who is unable to speak English, please consider reaching out to the National Anti-Violence Hotline at 1800 777 0000 (24/7 with services in English, Mandarin, Malay and Tamil).
Helpline support
6779 0282
Monday – Friday, 10 a.m. to 6 p.m.
Call us to speak to a trained Helpliner and receive support through the phone. You can also make an appointment to speak to a social worker, counsellor, lawyer or ask for a befriender to accompany you to the police station, courts or hospital. This helpline may be used for training purposes.
We are unable to call back numbers that are not from Singapore. Please consider sending us an email instead.
For cases involving workplace sexual harassment, SACC works hand in hand with AWARE’s Workplace Harassment and Discrimination Advisory (WHDA). Launched in September 2019, WHDA is a free service providing advice and support (both practical and emotional) to individuals facing discrimination or harassment at work. Find more information on WHDA here.
Email support
sacc@aware.org.sg
You can also reach us by email. Replies will be sent within 3 working days.
For general queries not related to sexual assault, such as of this website, please email media@aware.org.sg.
Online Chat (formerly WhatsApp)
Monday – Friday, 10 a.m. and 4:30 p.m.
SACC’s Chat service is for survivors of all genders who have experienced or are currently experiencing sexual violence. The Chat is available over Zoom at two time slots a day. Click here to schedule a chat appointment.
Please note that SACC ceased its WhatsApp chat service on 21 April 2023. For immediate support, please call the helpline (6779 0282). Alternatively, you can send us an email (sacc@aware.org.sg) and we will get back to you within three working days.
AWARE centre
5 Dover Crescent #01-22, Monday-Friday, 10 a.m. to 6 p.m.
We are no longer accepting walk-ins for on-site support. Please reach out to us through the helpline, email or chats to access relevant internal or external services.
By Car
There are two HDB multi-storey carparks close to the AWARE Centre. One carpark is in the new block of flats at the junction of Dover Road and Dover Crescent. The entrance is off Dover Crescent. The other carpark is off Dover Rise, shortly after the junction with Dover Road.
By MRT
From Buona Vista Station East West Line, take the overhead bridge to the other side of North Buona Vista Road. Get on Bus 74 or 196 and get off three stops later outside the United World College on Dover Road. Cross the road and you’re just a couple of minutes away from AWARE.
From Buona Vista Station Circle Line, take the Ministry of Education exit. Get on Bus 74 or 196 and get off three stops later outside the United World College on Dover Road. Cross the road and you’re just a couple of minutes away from AWARE.
From Dover Station, take the right overhead bridge and then take bus 74, or 166. After five minutes get off at B04 Dover Road. Walk to your left and take the stairs on your right. Follow the orange-roofed path to the end where you will find AWARE.
By Bus
Bus services 33, 74, 166, 196 stop near the AWARE Centre. For detailed routes, check the SBS website.
Emergencies
For emergencies please call 999 for the police. Please call 1800 221 4444 for the Samaritans of Singapore (SOS) if you have thoughts of hurting yourself, including thoughts of suicide.
Feedback
We strive for everyone in our community to receive the best possible support. We welcome feedback, good or bad, from people who have accessed Sexual Assault Care Centre services. Please provide your feedback to us using this form.
No Abuse Tolerated
We reserve the right to refuse our services to callers or clients who are abusive towards AWARE volunteers and staff. Abuse is any unwelcome, unwarranted and uninvited conduct or behaviour that discomfits, demeans, humiliates, insults, threatens, intimidates, alarms, distresses, offends, bullies, coerces, exploits or otherwise violates the dignity of another individual. This includes verbal and physical abuse, bullying, intimidation, stalking, unwelcome sexual attention and misogynist, racist, xenophobic, homophobic, transphobic and ableist remarks..
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